Welcome to Not Gonna Make It!

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Thank you for choosing us for your apparel needs. We're dedicated to providing you with high-quality T-shirts, caps, and more, all designed with our unique brand perspective. Below you'll find our store policies designed to ensure a smooth and satisfying shopping experience for our customers. If you have any questions or concerns, don't hesitate to reach out to our customer service team.

 

Orders

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• Order Processing: Orders are processed within 1-2 business days. You'll receive an order confirmation email once your order is confirmed.

• Payment Methods: We accept major credit cards, PayPal, and other digital payment methods.

• Cancellations: Orders can be canceled within 24 hours of placement without any charge. After 24 hours, cancellations may incur a restocking fee.

 

Shipping

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• Domestic Shipping: We offer standard shipping across the United States, with delivery expected within 3-7 business days.

• International Shipping: International shipping rates and delivery times vary by destination. Please note, international customers are responsible for any customs fees or taxes incurred.

• Shipping Notifications: You'll receive a shipping confirmation email with a tracking number once your order has shipped.

 

Returns & Exchanges

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• Returns: We accept returns within 30 days of receipt for most items in new condition. Please contact our customer service for a return authorization before sending any product back.

• Exchanges: If you need a different size or color, please return the original item for a refund and place a new order for the desired item.

• Exceptions: Please note that clearance items, custom orders, and final sale items cannot be returned or exchanged.

 

Privacy Policy

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• Information Collection: We collect personal information when you shop with us, but only enough to process your orders and enhance your shopping experience.

• Data Protection: We implement a variety of security measures to maintain the safety of your personal information.

• Information Sharing: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as necessary to fulfill your order and provide services related to our products.

 

Customer Service

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Our customer service team is here to help! If you have any questions, concerns, or feedback, please contact us.

We strive to respond to all inquiries within 24 hours.